DPA
  • LV
  • RU
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Customer relationshipCustomer relationship

  • ACTO
  • Customer relationship

Customer relationship management is a solution for managing a company’s communication with customers, clients, partners and sales prospects. Module allows employees to organize, automate, and synchronize numerous business processes — sales activities, marketing communcation, customer service, and technical support.

Registration of activities, opportunities and leads is made possible directly from partner or customer Account ensuring that communication with customers, opportunities and potential leads can be tracked down.

A Sales pipeline report based on Pivot table principles is automatically generated, allowing Sales managers or company top management to easily review the results generated by sales activities.

Functionality

  • Safe storage of customer and partner information;
  • Customer segmentation;
  • Centralized storage of communication with customers – phone calls, e-mails, meetings, attendance at events, sent proposals etc.;
  • Sales pipeline report based on Pivot table principles.
Phone: +371 67 509 900 / E-mail: dpa@dpa.lv
Microsoft Gold Certified Partner